

Reengineering – Business:

Licensed, he studied at the Espírito Santo Specialty University (UEES) and obtained a Bachelor's degree in Business Management; Graduated from the Master's MBA degree in Quality and Productivity at the University of Guayaquil. With more than 25 years of work experience, he has held important positions in the banking sector, in the IT industry and in service companies; Responsible for Organizational Development Deputy Manager, Product and Services Manager, Commercial Manager, Process and Project Manager, Core Banking Manager, General Manager, National Manager of Process & Quality Engineering, Strategic Products & Services Manager; And Strategic Manager of the Operational and Production division. He worked in several banks and governmental entities. He has obtained international certifications in: Six Sigma (Green Belt), Specialist in Process Management, TOC in Operations Management & Supply Chain, graduated from the University of Guadalajara (Mexico) in Quality and Productivity. Expert in Process Management, Reengineering, IT Solutions and IT, Process Automation and Industrialization, Quality Management Systems, Lean Manufacturing, Resource Optimization, Logistics & Distribution, Coaching for middle managers and management level, BSC (CMI) ISO 9001: 2008, KPI designs, PMI Project Management, Kaisen, Ishikawa, Cobit, Itil, SIPOC, Swimlane, QFD, continuous improvement processes, NLP, Lean Six Sigma, ATL & BTL Marketing , Relational Marketing, Sales Techniques, Motivation & Leadership, Sales Reengineering, Strategic Plans, Value Chain, Core Business, Organizational Development, Corporate Image, Canvas, Mental Mapping and Brainstorming. He has been teaching at the "Catholic University of Santiago de Guayaquil" and at the "Escuela de Negocios Humane". He has been a Consultant and Business Advisor.
Reengineering – Business
Lic. Otton Rivadeneira

